Shop Policies
We reserve the right the change company policies and procedures at any given moment without notice.
Vehicle Pickup & Storage Policy
Once you are notified that your motorcycle is ready for pickup, it must be picked up within 48 hours.
After the 48-hour pickup window, a $20 per day storage fee will be added until the motorcycle is picked up.
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Exceptions or alternate arrangements can be made if discussed at time scheduling with management.
Customer-Supplied Parts Policy
All work involving customer supplied parts will incur a 20% fee on the total invoiced amount.
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Paparo Motorsports provides no warranty, expressed or implied, on customer-supplied parts. This includes any warranty regarding the part’s condition, quality, fitment, compatibility, performance, or durability.
Any warranty claim involving a customer-supplied part must be handled directly with the manufacturer, retailer, or original seller. Paparo Motorsports is not responsible for part defects, failures, additional labor, or damage resulting from the installation or use of customer-supplied parts.
By providing your own parts for installation, you acknowledge and accept responsibility for those parts and any related risks.
Cancellation Policy
Cancellations or re-scheduling requires a 72 hr notice prior to your scheduled appointment. If cancelled within 72 hrs of your appointment or a "no call/no show" situation arrises, there will be a $100 fee due before being added to the schedule.
Abandoned Vehicle Notice
Motorcycles left on the property for an excessive period of time without communication or an approved pickup arrangement may be considered abandoned. In these circumstances, the appropriate township/local authorities may be contacted, and the motorcycle may be reported as abandoned and subject to removal or towing in accordance with applicable requirements.
